Sep 17, 2026

[Notice] How to Check Whether the App Wallet Action Applies to You

Authors

DCENT Wallet Team

Beyond Storage

Hello, this is DCENT.

Many of you have asked whether the App Wallet asset migration action we announced applies to you. Below are the criteria for determining whether you need to act, and how to check.

1. Who needs to take action

This issue is related to the App Wallet in DCENT app versions earlier than v8.1.0. Version 8.1.0 was released on November 5, 2025, at around 07:40 UTC.

Action is required if

You first installed the DCENT app before November 5, 2025 (a version earlier than v8.1.0), and made transactions (signed) with the App Wallet in that version

Action is not required if

You first installed the DCENT app on or after November 5, 2025 (v8.1.0 or later)
You have used the app since before November 5, 2025, but only with a hardware wallet such as the Biometric Wallet, and have never made a transaction (signed) with the App Wallet

First installed	App Wallet usage	Action
Before November 5, 2025	Made transactions (signed) with the App Wallet	Action required
Before November 5, 2025	Hardware wallet only, never signed with the App Wallet	Not required
On or after November 5, 2025	Any	Not required

The fastest way to check is the Wallet Address Check in the app (Section 2). If the app cannot confirm the result, use the methods in Sections 3 and 4 to check manually.

If the action applies to you, please move your assets by following the guide below.

👉 View the App Wallet Asset Migration Guide

2. Check directly in the app (Wallet Address Check)

When you launch the DCENT app, an "Urgent Security Action Notice" pop-up appears on the first screen. Tap "Check if action is needed" and the app checks every account address in your App Wallet to determine whether the action applies.

If you do not see this pop-up, no App Wallet is registered on your phone.

The notice only appears when the app has an App Wallet to check, so if you use only a hardware wallet such as the Biometric Wallet, the pop-up will not be shown and the action does not apply to you.

On the "Urgent Security Action Notice" pop-up on the first screen, tap "Check if action is needed".
Wait on the "Wallet Address Check" screen while on-chain information is being checked. It may take a moment depending on network conditions. Do not close the app or move to another screen until the check is complete.

Proceed according to the result screen.

Result screen	Meaning	What to do
"Asset transfer action required"	Confirmed as subject to the action	Tap "See action guide" and follow the asset migration guide
"We can't confirm if action is required"	Cannot be determined within what the app can check	Check manually using Sections 3 and 4 of this post. This does not mean you are safe

Wallet Address Check result: Asset transfer action required

Wallet Address Check result: We can't confirm if action is required

If the result is "We can't confirm if action is required", it does not mean you are safe. On some networks, the information available to the app is limited, so the result may be incomplete. In that case, please check Section 3 (when you first installed the app) and Section 4 (whether you use only a hardware wallet) to determine whether the action applies.

The "Asset transfer action required" screen may appear again even after you have completed the action. If you have already moved all your assets, there is no need to worry. On the "We can't confirm" screen, you can run the check again with "Check again".

If your app version is earlier than v10.0.0, an "Update App" button also appears on the result screen. Be sure to update first before moving any assets.

3. How to check when you first installed the app

iPhone (App Store)

App Store → profile icon in the upper right → Apps & Purchase History → search for "DCENT" in Purchase History (the app is listed as "DCENT Wallet - Secure Crypto") to see the date you first downloaded the app. Set a wide date range so that older history is shown.

Checking the DCENT app download date in App Store purchase history on iPhone

In the example above, the download date is May 5, 2024, which is before November 5, 2025. If you have ever made a transaction with the App Wallet, the action applies.

Android (Google Play)

For free apps, the store often does not show the exact first installation date. You can check recent activity in Play Store → profile → Play customization → Play history, but since the DCENT app is free, the actual first installation date may be unavailable.

Checking the first installation date on screen is currently possible on iPhone only.

If you have changed phones or store accounts

If you changed phones and therefore changed the app store, or kept the same phone but changed your App Store or Google Play account, the installation date shown in your current account alone is not enough to decide. Please also check the DCENT app usage history on your previous phone or previous store account.

If, after checking both your current and previous phones and store accounts, you find no history of using the DCENT app before November 5, 2025, the action does not apply to you.

4. How to check whether you use only a hardware wallet

Tap the wallet mode button at the top left of the My Wallet tab in the DCENT app to open the "Registered Wallet" list. If the list shows only hardware wallets and no "App Wallet" entry, you are using only a hardware wallet.

Registered Wallet list showing the App Wallet entry

Even if an App Wallet appears in the list, the action does not apply if you have never made a transaction (signed) with it. Switch to the App Wallet and check whether each account's transaction history shows any outgoing transactions.

5. If you are not sure

If the Wallet Address Check in the app could not confirm the result, and you cannot clearly verify when you first installed the app or whether you used the App Wallet, we recommend treating yourself as subject to the action and moving your assets. Erring on the side of safety costs you nothing.

👉 View the App Wallet Asset Migration Guide

6. Beware of impersonation and phishing

DCENT never asks for your recovery phrase (mnemonic) or private key, and never asks you to send assets to a specific wallet address for asset recovery or compensation. Please do not follow any instructions received via DM, email, or social media outside official channels.

For questions, please contact DCENT Support.

Thank you.
The DCENT Team

View the App Wallet Asset Migration Guide

If the action applies to you, please move your assets by following the guide. For questions, contact DCENT Support.

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[DCENT]

DCENT is a unified digital asset platform built by IoTrust. Launched in 2018 with the world's first fingerprint-authenticated hardware wallet, DCENT now brings the DCENT X and DCENT S hardware wallets and the DCENT app together in one place. Your private keys stay on a device in your hands, and DCENT does not hold your assets on your behalf.

DCENT X and DCENT S carry a CC EAL6+ certified secure element, the grade used in bank cards and e-passports, and support 10,000+ cryptocurrencies. No hardware wallet yet? The software wallet in the DCENT app is free to start.

Backup is handled by the R3covery Card. Instead of writing 24 recovery words on paper and hiding them, one NFC tap stores an encrypted backup on the card. If your wallet is lost or damaged, the R3covery Card restores your assets to a new DCENT device. Beyond Storage: we keep expanding what you can do with your digital assets.

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