[Notice of Changes to D'CENT App Terms and Conditions as of November 13, 2025]

D'CENT App Terms and Condition

Please read the following terms and conditions carefully. By accessing or using our D’CENT app service, you hereby agree to be bound by the terms and all other terms incorporated herein by reference. If you do not expressly agree with all of the terms and conditions, then please do not access or use our D’CENT app service. These terms and conditions are effective from November 20, 2025.

Acceptance of Terms and Conditions

The following terms of conditions constitutes a legally binding agreement that governs the relationship between the user (hereinafter referred to as the "User") and IoTrust Co., Ltd. (hereinafter referred to as the "Service Provider"), pertaining to the use of all services (hereinafter referred to as the "Services") provided through the D’CENT app service, or any interaction between the User and the Service Provider, or any potential interactions involving other individuals in connection with the Services.

Effectiveness and Amendment of the Terms and Conditions

These terms and conditions apply to all users who wish to use this service. The contents of these terms and conditions are disclosed to customers through the D'CENT App service screen or by other means, and they take effect when customers who have agreed to them sign up for, use, or purchase the service. The service provider may amend these terms and conditions when deemed necessary, and when the service provider amends the terms and conditions, they provide notice at least seven days before the effective date with the specific effective date and reasons for the change.
However, when amending the terms and conditions to the detriment of users, they provide notice at least 30 days before the effective date and send individual notices to users via E-Mail. If a user has not provided contact information or has not modified it after the change, the individual notice is considered as having been given.
When the service provider announces or notifies changes to the terms and conditions, if the user does not agree to the revised terms, the user must discontinue using the service and should not continue to use it.

General Information

These terms and conditions constitute the entire agreement between the user and the service provider and applies to the use of the services provided by the service provider. It supercedes any previous versions of the terms and conditions related to the user's use of the service and the service provider. You may also be subject to additional terms of use that apply when you use or purchase specific services, affiliated services, or third-party content or software provided by the service provider.
To order and use the D'CENT Hardware Wallet from the D'CENT website, the user must be at least 20 years old (18 years old for Koreans) and have the legal capacity to sign the contract. Additionally, the user has the responsibility to determine and select products that suit their needs.

Applicable Law

Users and the service provider agree that their relationship is governed by the laws of the Republic of Korea, regardless of conflicts with legal provisions. Any disputes arising between the parties in connection with all claims, actions, causes of action, and contract terms shall be brought before the courts of the Republic of Korea.

Intellectual Property Rights and Trademarks

The service provider is the sole owner of all intellectual property rights related to the product (D’CENT) and the website and App. Any contents presented or made available by the service provider in the future, such as text, logos, images, digital downloads, and data compilations, are the property of IoTrust and are protected by Korean and international intellectual property law. IoTrust’s and/or D’CENT trademarks and logos shall not be used for products or services that are not owned by the service provider, or in any way that could cause confusion in public or in any way that disparages or discredits the service provider. Accordingly, the user agrees not to reproduce, represent, extract, and use any or all of the service provider’s trademarks, logos, website or product.
The service provider grants personal, non-transferable, non-exclusive, and worldwide license to use the software associated with the product. This license is exclusively intended to enable the user to use the product and benefit from the related features. The user shall not copy, modify, distribute, sell or rent any or all of the software that is part of D’CENT. Similarly, the user shall not decompile or attempt to extract the source code of such software, except in cases where the right to decompile is authorized by law and within the limits set by the law, or where the user has obtained written authorization from the service provider to do so. The foregoing does not apply to the use of open source software that is under open source license used by the product.

Use of the Service

The D’CENT Wallet is a self-custody, non-custodial wallet, allowing users to independently manage their cryptographic asset private keys. The wallet does not store users' private keys on the company's servers, and the D’CENT Wallet does not access the user's private key. The company provides users with a convenient and secure method to use and manage private keys derived from 24 recovery words.
The following services are provided to users:
  • Secure usage guidelines for safeguarding cryptographic assets with private keys.
  • Management of cryptographic asset accounts: wallet address generation, balance checking, and account details.
  • Sending/receiving cryptographic assets and reviewing transaction history.
  • D’CENT hardware firmware updates.
  • Installation and removal of device applications (bridge program) for updating D’CENT hardware (available at the D’CENT firmware update site: https://dcentwallet.com/support/FirmwareUpdate ).
  • NFT management: viewing lists of owned NFTs, sending/receiving NFTs.
  • Browsing blockchain services through the DApp browser, adding favorites, and accessing third-party services via wallet connection.
  • Integration with third-party service providers offering cryptocurrency exchange, swapping, and purchase services.
  • Membership registration on the portal site (available at the D’CENT portal site: https://portal.dcentwallet.com/ ).
Supported Types of Cryptographic Assets
The D'CENT Wallet exclusively supports specific types of cryptographic assets. The list of supported cryptographic assets can be found on the D'CENT official website, and it is subject to change at the discretion of the service provider.
Service Availability
The service provider reserves the right to temporarily or indefinitely alter, update, or discontinue the service for various operations, including but not limited to firmware and software updates, maintenance, server modifications, bug fixes, and other tasks. Every reasonable effort will be made to avoid service disruptions. Advance notice will be provided for significant service interruptions.
In the event that the user encounters issues with the cryptographic assets they hold or if transactions on the cryptographic asset network are interrupted due to government policies or other equivalent reasons, the service provider may suspend the sending and receiving services for the cryptographic assets available to users. Advance notice will be provided for significant service interruptions.
The service provider does not guarantee proper functionality when users install or use programs or applications that do not adhere to the specifications and technical standards of the D'CENT Wallet.
In the event of service unavailability or temporary suspension, users have the option to recover their private keys at any time using the 24 recovery words with a compatible wallet.

Service Provider's Warranty and Disclaimer

The service provider will use reasonable technical and care to allow users to access the service in accordance with the current terms of use.
However, the service provider does not guarantee that access and functionality will not be interrupted or that there will be no delays, failures, errors, omissions, damage, or loss of transmitted information. The service is provided "as is," without any kind of warranty, whether explicit or implied, and is provided without any implied warranties of merchantability, reliability, or fitness for a particular purpose.
(1) Loss due to the use or inability to use the service.
(2) Loss due to changes to the service or the temporary interruption or termination of the service.
(3) Loss due to user transmissions or unauthorized access to data or alteration of data.
(4) Loss due to deletion, damage, or storage and/or transmission failure of user transmissions or data, within or through the service.
(5) Other damages related to any issues with the service, including but not limited to the following circumstances:
  • Acts of God, war, natural disasters, or other uncontrollable situations.
  • Compliance with administrative measures and orders, whether factual or legal, by government agencies.
  • Service failures by telecommunications service providers, including facilities-based telecommunications business entity under the Telecommunications Business Act.
  • Service disruptions caused by defects in outsourced systems beyond the control of the service provider, or due to user-side causes.
  • Server disruptions due to sudden increases in website and app access, and other factors.
  • Network issues (e.g., Bitcoin network) of individual cryptocurrencies within the service and errors in API services (e.g., blockchair services).

Third-Party Services

The service provider may integrate and/or provide access to services offered by third parties. For instance, services involving the purchase, sale, and exchange of cryptocurrencies are third-party services. Users acknowledge that the service provider is not responsible for their use of third-party services and agree to be bound by the separate terms and conditions of these third-party services.
To facilitate easy reference, we have compiled a list of links to the terms of use for third-party services below. It is the user's responsibility to review and understand the applicable terms of use before using third-party services.
Disclaimer Regarding Third-Party Services
D'CENT shall not be responsible for any issues related to the content, accuracy, security, availability, performance, or operation of third-party services, or any problems arising from the use of third-party services. D'CENT does not guarantee that access to third-party services will not be interrupted or that there will be no delays, failures, errors, omissions, corruption, or loss of transmitted information, data, or funds. 
D'CENT disclaims any responsibility for such third-party services. Users agree that they assume all responsibility for the risks associated with the use of third-party services. It is the user's responsibility to review the terms and policies of third parties before using their services. Third-party services may not support all languages and may not be available or suitable in specific locations. 
If a user decides to use such third-party services, they are solely responsible for complying with applicable laws regarding the use of those services, including but not limited to blocking access to such third-party services, up to and including D'CENT Wallet, if the third-party partner does not comply with applicable laws. D'CENT retains the exclusive right to delay, remove, or cancel the availability of third-party services for any reason without prior notice.
Personal Information
Some third-party services may request or require access to the user's personal information. The processing of such personal information is subject to the privacy policy and best practices of the company providing the third-party service.
Issues Arising from Third-Party Services
Third-party services may not be adequately compatible with the user's software, D'CENT Wallet, or D'CENT devices. Since third-party services are not provided or operated by D'CENT, issues arising from third-party services may not be supported by the service provider. If you have questions or concerns about the operation of third-party services or require assistance, please contact the company providing the third-party service directly.
Decentralized Financial Applications
Certain third-party services may be operated by undisclosed entities but can be directly accessed by users through interaction with one or more programs (i.e., "smart contracts") deployed on the user's wallet and the blockchain network. By using these services, users can benefit from various services (e.g., cryptocurrency exchanges) without the need to disclose personal information to intermediaries.
By using such third-party services, users acknowledge that the use of these services may not be subject to the terms of service and may not be governed by any contractual relationship with the third party operating the service. If you decide to use such third-party services, you acknowledge that the service provider has no responsibility for any issues related to the use of those services, including potential financial losses.
Fees
When using specific third-party services, transaction fees and/or other charges imposed by the third-party service may apply. In addition to such fees, the service provider reserves the right to charge fees ("D'CENT Fees") for providing secure and seamless access through D'CENT Wallet to enable the use of third-party services. D'CENT Fees may be directly charged to the user or indirectly incurred by the user through payment by the third party to D'CENT, provided that it is already included in the third-party fees. In this case, the service provider will clearly display all applicable fees.

User Responsibility

The responsibility for using, storing, and backing up information and data related to cryptocurrency assets lies entirely with the user. The user is solely responsible for maintaining the confidentiality of their personal information (password, recovery words, PIN code, and biometric data, among other confidential information for asset protection). The user agrees to protect their personal access to their accounts while using the products and services, and this applies to their computers, phones, and other devices. To the extent permitted by law, the user agrees to be responsible for all activities performed on their accounts. The user must take the necessary steps to ensure that own personal information is kept confidential.
As the service provider operates a non-custodial service and does not store or have access to the user's cryptocurrency or private keys. The service provider cannot access or store passwords, recovery words, PIN codes, biometric data, or any other credentials associated with the user's service usage. The service provider cannot provide assistance in recovering user credentials.
Therefore, it is the user's sole responsibility to remember, store, and secure their credentials in a safe place that is not easily accessible to others. If a third party gains knowledge of any of the user's recovery words, PIN, biometric data, or password, they may gain control over the private key associated with the D'CENT wallet and potentially steal cryptocurrency assets. In such cases, the user and the service provider may not be able to recover the stolen cryptocurrency assets.
When using the D'CENT app to send and receive cryptocurrency, the user must accurately verify the type of cryptocurrency and the address. In the event of an erroneous transfer, the service provider is not liable for any damages or recovery support unless the service provider, at its reasonable discretion, determines that recovery support for the erroneous transfer is technically and economically feasible. In such cases, the service provider will inform the requesting user in advance and may charge a reasonable recovery cost.

Notice to the Users

The primary communication channel with service users is through the buyer's email information during the product purchase process. In the case of notifications to an unspecified group of users, the service provider may choose to post the notification on the "D'CENT website," D'CENT app, or D'CENT Official Website( https://www.dcentwallet.com/ ) for a period of more than one week instead of individual notifications. However, for matters that significantly impact user transactions, individual notifications will be made when personal information such as email and contact details is available.

Violations

Please report any and all violations of these terms and conditions to IoTrust as follows:

IoTrust Co., Ltd
747, Seolleung-ro, Gangnam-gu, Seoul, 06056, Korea
The End.


Previous version of Terms and Conditions
2023. 12. 11 ~ 2024. 10. 2 Application Guideline ( Click )