The responsibility for using, storing, and backing up information and data related to cryptocurrency assets lies entirely with the user. The user is solely responsible for maintaining the confidentiality of their personal information (password, recovery words, PIN code, and biometric data, among other confidential information for asset protection). The user agrees to protect their personal access to their accounts while using the products and services, and this applies to their computers, phones, and other devices. To the extent permitted by law, the user agrees to be responsible for all activities performed on their accounts. The user must take the necessary steps to ensure that own personal information is kept confidential.
As the service provider operates a non-custodial service and does not store or have access to the user's cryptocurrency or private keys. The service provider cannot access or store passwords, recovery words, PIN codes, biometric data, or any other credentials associated with the user's service usage. The service provider cannot provide assistance in recovering user credentials.
Therefore, it is the user's sole responsibility to remember, store, and secure their credentials in a safe place that is not easily accessible to others. If a third party gains knowledge of any of the user's recovery words, PIN, biometric data, or password, they may gain control over the private key associated with the D'CENT wallet and potentially steal cryptocurrency assets. In such cases, the user and the service provider may not be able to recover the stolen cryptocurrency assets.
When using the D'CENT app to send and receive cryptocurrency, the user must accurately verify the type of cryptocurrency and the address. In the event of an erroneous transfer, the service provider is not liable for any damages or recovery support unless the service provider, at its reasonable discretion, determines that recovery support for the erroneous transfer is technically and economically feasible. In such cases, the service provider will inform the requesting user in advance and may charge a reasonable recovery cost.
For matters regarding the obligations of the “User” that are not specified in these Terms and Conditions, the provisions relating to user obligations set forth in the WEPIN Wallet Terms and Conditions for SSO login services shall apply mutatis mutandis.