Notice of Changes to D'CENT App Terms and Conditions as of May 13, 2026

Hello, this is IoTrust Co., Ltd, a creator of D’CENT wallets.
Starting from May 20, 2026, please be noted that there are changes at Terms and Conditions.
Please check new Terms and Conditions in below

Reasons for changes

Amended Terms and Conditions have been changed for the following reason.
  • Expansion of service platforms provided through the D’CENT App (mobile app, web/hybrid app, browser extension)
  • Addition of service categories and items following the expansion of provided services
  • Addition of applicable provisions regarding users’ obligations related to SSO login usage

Changes

[Terms and Conditions] Introduction

Before changes
These terms and conditions are effective from November 20, 2025.
After changes
These terms and conditions are effective from May 20, 2026.

Acceptance of Terms and Conditions

Before changes
The following terms of conditions constitutes a legally binding agreement that governs the relationship between the user (hereinafter referred to as the "User") and IoTrust Co., Ltd. (hereinafter referred to as the "Service Provider"), pertaining to the use of all services (hereinafter referred to as the "Services") provided through the D’CENT app service, or any interaction between the User and the Service Provider, or any potential interactions involving other individuals in connection with the Services.
After changes
The following Terms and Conditions constitute a legally binding agreement governing the relationship between the user (hereinafter referred to as the “User”) and IoTrust Co., Ltd. (hereinafter referred to as the “Service Provider”) in connection with the use of all services provided through the D’CENT app — including the mobile app, web/hybrid app, and browser extension (hereinafter collectively referred to as the “Services”) — as well as any interaction between the User and the Service Provider, or any potential interactions involving other individuals in connection with the Services.

Use of the Service

Before changes
  • Secure usage guidelines for safeguarding cryptographic assets with private keys.
  • Management of cryptographic asset accounts: wallet address generation, balance checking, and account details.
  • Sending/receiving cryptographic assets and reviewing transaction history.
  • D’CENT hardware firmware updates.
  • Installation and removal of device applications (bridge program) for updating D’CENT hardware (available at the D’CENT firmware update site: https://dcentwallet.com/support/FirmwareUpdate ).
  • NFT management: viewing lists of owned NFTs, sending/receiving NFTs.
  • Browsing blockchain services through the DApp browser, adding favorites, and accessing third-party services via wallet connection.
  • Integration with third-party service providers offering cryptocurrency exchange, swapping, and purchase services.
  • Membership registration on the portal site (available at the D’CENT portal site: https://portal.dcentwallet.com/ ).
After changes
  • Secure usage guidelines for safeguarding cryptographic assets with private keys.
  • Management of cryptographic asset accounts: wallet address generation, balance checking, and account details.
  • Sending/receiving cryptographic assets and reviewing transaction history.
  • D’CENT hardware firmware updates.
  • Installation and removal of device applications (bridge program) for updating D’CENT hardware (available at the D’CENT firmware update site: https://store.dcentwallet.com/pages/firmwareupdate).
  • NFT management: viewing lists of owned NFTs, sending/receiving NFTs.
  • Browsing blockchain services through the DApp browser, adding favorites, and accessing third-party services via wallet connection.
  • Integration with third-party service providers offering cryptocurrency exchange, swapping, purchasing, and related services.
  • Membership registration on the portal site (available at the D’CENT portal site: https://portal.dcentwallet.com/).
  • Provision and curation of cryptocurrency-related information provided by third-party service providers.
  • Provision of smart money signal analysis and themed digital asset discovery services.
  • Provision of market information reflecting community reactions, original source links, and related references.
  • Notification services related to cryptocurrency assets held by the user or designated as assets of interest by the user.

User Responsibility

Before changes
The responsibility for using, storing, and backing up information and data related to cryptocurrency assets lies entirely with the user. The user is solely responsible for maintaining the confidentiality of their personal information (password, recovery words, PIN code, and biometric data, among other confidential information for asset protection). The user agrees to protect their personal access to their accounts while using the products and services, and this applies to their computers, phones, and other devices. To the extent permitted by law, the user agrees to be responsible for all activities performed on their accounts. The user must take the necessary steps to ensure that own personal information is kept confidential.
As the service provider operates a non-custodial service and does not store or have access to the user's cryptocurrency or private keys. The service provider cannot access or store passwords, recovery words, PIN codes, biometric data, or any other credentials associated with the user's service usage. The service provider cannot provide assistance in recovering user credentials.
Therefore, it is the user's sole responsibility to remember, store, and secure their credentials in a safe place that is not easily accessible to others. If a third party gains knowledge of any of the user's recovery words, PIN, biometric data, or password, they may gain control over the private key associated with the D'CENT wallet and potentially steal cryptocurrency assets. In such cases, the user and the service provider may not be able to recover the stolen cryptocurrency assets.
When using the D'CENT app to send and receive cryptocurrency, the user must accurately verify the type of cryptocurrency and the address. In the event of an erroneous transfer, the service provider is not liable for any damages or recovery support unless the service provider, at its reasonable discretion, determines that recovery support for the erroneous transfer is technically and economically feasible. In such cases, the service provider will inform the requesting user in advance and may charge a reasonable recovery cost.
After changes
The responsibility for using, storing, and backing up information and data related to cryptocurrency assets lies entirely with the user. The user is solely responsible for maintaining the confidentiality of their personal information (password, recovery words, PIN code, and biometric data, among other confidential information for asset protection). The user agrees to protect their personal access to their accounts while using the products and services, and this applies to their computers, phones, and other devices. To the extent permitted by law, the user agrees to be responsible for all activities performed on their accounts. The user must take the necessary steps to ensure that own personal information is kept confidential.
As the service provider operates a non-custodial service and does not store or have access to the user's cryptocurrency or private keys. The service provider cannot access or store passwords, recovery words, PIN codes, biometric data, or any other credentials associated with the user's service usage. The service provider cannot provide assistance in recovering user credentials.
Therefore, it is the user's sole responsibility to remember, store, and secure their credentials in a safe place that is not easily accessible to others. If a third party gains knowledge of any of the user's recovery words, PIN, biometric data, or password, they may gain control over the private key associated with the D'CENT wallet and potentially steal cryptocurrency assets. In such cases, the user and the service provider may not be able to recover the stolen cryptocurrency assets.
When using the D'CENT app to send and receive cryptocurrency, the user must accurately verify the type of cryptocurrency and the address. In the event of an erroneous transfer, the service provider is not liable for any damages or recovery support unless the service provider, at its reasonable discretion, determines that recovery support for the erroneous transfer is technically and economically feasible. In such cases, the service provider will inform the requesting user in advance and may charge a reasonable recovery cost.

For matters regarding the obligations of the “User” that are not specified in these Terms and Conditions, the provisions relating to user obligations set forth in the WEPIN Wallet Terms and Conditions for SSO login services shall apply mutatis mutandis.
The End.