Notice of Changes to D'CENT Website Terms and Conditions as of December 11, 2023

Hello, this is IoTrust Co., Ltd, a creator of D’CENT wallets.
Starting from December 11, 2023, please be noted that there are changes at Terms and Conditions.
Please check new Terms and Conditions in below

Reasons for changes

Amended Terms and Conditions have been changed for the following reason.
  • Separation of D'CENT Website and D'CENT App Terms and Conditions.
  • Modification of existing membership registration and withdrawal items to match the D'CENT Portal Site membership registration and withdrawal details.
  • Modification of notification content.
  • Modification of user responsibilities.
  • Modification of service provider responsibilities.
  • Terminology change : Virtual asset → Cryptoasset

Changes

[Terms and Conditions] Introduction

Before changes
Please read the following terms and conditions carefully. By accessing or using our websites and App services, you hereby agree to be bound by the terms and all other terms incorporated herein by reference. If you do not expressly agree with all of the terms and conditions, then please do not access or use our websites or App services. These terms and conditions were first applied on October 15, 2018 and current terms and conditions are effective from January 19, 2022.
After changes
Please read the following terms and conditions carefully. By accessing or using our websites and services, you hereby agree to be bound by the terms and all other terms incorporated herein by reference. If you do not expressly agree with all of the terms and conditions, then please do not access or use our websites or services. These terms and conditions were first applied on October 15, 2018 and current terms and conditions are effective from December 11, 2023.

Acceptance of Terms and Conditions

Before changes
The following terms and conditions are legally binding agreement that shall govern the relationship with end users (purchasers) and others which may interact or interface with IoTrust Co., Ltd, also known as IoTrust in association with the use of the D’CENT website (https://dcentwallet.com) and App, which includes App services and using products.
After changes
The following terms and conditions constitute a legally binding agreement that governs the relationship between the user (hereinafter referred to as the "User"), who uses the services provided on all websites offered by https://dcentwallet.com (hereinafter referred to as the "D'CENT Website"), including but not limited to using the services, signing up as a member when necessary, or purchasing the final product, and IoTrust Co., Ltd. (hereinafter referred to as the "Service Provider"), who provides the services and may interact with other individuals as part of the services.

Effectiveness and Amendment of the Terms and Conditions → Added

Added
These terms and conditions apply to all users who wish to use this service. The contents of these terms and conditions are disclosed to customers through the D'CENT website screen or service screen or by other means, and they take effect when customers who have agreed to them sign up for, use, or purchase the service. The service provider may amend these terms and conditions when deemed necessary, and when the service provider amends the terms and conditions, they provide notice at least seven days before the effective date with the specific effective date and reasons for the change.
However, when amending the terms and conditions to the detriment of users, they provide notice at least 30 days before the effective date and send individual notices to users via E-Mail. If a user has not provided contact information or has not modified it after the change, the individual notice is considered as having been given.
When the service provider announces or notifies changes to the terms and conditions, if the user does not agree to the revised terms, the user must discontinue using the service and should not continue to use it.

General Information

Before changes
These terms and conditions constitute the entire agreement between end users (purchasers) and IoTrust and shall govern the use of IoTrust’s services, superseding any prior version of these terms and conditions between end users (purchasers) and us with respect to IoTrust’s services. You may also be subject to additional terms and conditions that may apply when you use or purchase certain other IoTrust’s services, affiliate services, or third-party content or software.
To order and use D’CENT Hardware wallet, end users (purchasers) must purchase from D’CENT online mall and have to be at least 20 years old (in case of Korean citizens, 18 years old) and have the legal capacity to sign the contract. And it is end users’ (purchasers’) responsibility to determine and select the product that suits their needs.
After changes
These terms and conditions constitute the entire agreement between the user and the service provider and applies to the use of the services provided by the service provider. It supercedes any previous versions of the terms and conditions related to the user's use of the service and the service provider. You may also be subject to additional terms of use that apply when you use or purchase specific services, affiliated services, or third-party content or software provided by the service provider.
To order and use the D'CENT Hardware Wallet from the D'CENT website, the user must be at least 20 years old (18 years old for Koreans) and have the legal capacity to sign the contract. Additionally, the user has the responsibility to determine and select products that suit their needs.

Applicable Law

Before changes
It is at the mutual agreement of both end users and IoTrust with regard to the terms and conditions that the relationship between the parties shall be governed by the laws of the Republic of Korea without regard to its conflict of law provisions and that any and all claims, causes of action, and/or disputes arising out of or relating to the terms and conditions, or the relationship between end users and IoTrust shall be filed within the courts in the Republic of Korea.
Any dispute relating to the application or interpretation of these terms and conditions which cannot be solved amicably will be brought before the court with material and territorial jurisdiction in accordance with the legal and regulatory provisions in force unless you have the quality of merchant. In the latter case, the parties agree to submit their dispute to the commercial court of the Republic of Korea.
After changes
Users and the service provider agree that their relationship is governed by the laws of the Republic of Korea, regardless of conflicts with legal provisions. Any disputes arising between the parties in connection with all claims, actions, causes of action, and contract terms shall be brought before the courts of the Republic of Korea.

Intellectual Property Rights and Trademarks

Before changes
IoTrust is the sole owner of all intellectual property rights related to the product (D’CENT) and the website and App.
Any contents presented or made available by IoTrust in the future, such as text, logos, images, digital downloads, and data compilations, are the property of IoTrust and are protected by Korean and international intellectual property law. IoTrust’s and/or D’CENT trademarks and logos shall not be used for products or services that are not owned by IoTrust, or in any way that could cause confusion in public or in any way that disparages or discredits IoTrust. Accordingly, you agree not to reproduce, represent, extract, and use any or all of IoTrust’s trademarks, logos, website or product.
IoTrust grants personal, non-transferable, non-exclusive, and worldwide license to use the software associated with the product. This license is exclusively intended to enable end users (purchasers) to use the product and benefit from the related features. End users (purchasers) shall not copy, modify, distribute, sell or rent any or all of the software that is part of D’CENT.
Similarly, you shall not decompile or attempt to extract the source code of such software, except in cases where the right to decompile is authorized by law and within the limits set by the law, or where you have obtained written authorization from IoTrust to do so. The foregoing does not apply to the use of open source software that is under open source license used by the product.
After changes
The service provider is the sole owner of all intellectual property rights related to the product (D’CENT) and the website and App.
Any contents presented or made available by the service provider in the future, such as text, logos, images, digital downloads, and data compilations, are the property of IoTrust and are protected by Korean and international intellectual property law. IoTrust’s and/or D’CENT trademarks and logos shall not be used for products or services that are not owned by the service provider, or in any way that could cause confusion in public or in any way that disparages or discredits the service provider. Accordingly, the user agrees not to reproduce, represent, extract, and use any or all of the service provider’s trademarks, logos, website or product.
The service provider grants personal, non-transferable, non-exclusive, and worldwide license to use the software associated with the product. This license is exclusively intended to enable the user to use the product and benefit from the related features. The user shall not copy, modify, distribute, sell or rent any or all of the software that is part of D’CENT. Similarly, the user shall not decompile or attempt to extract the source code of such software, except in cases where the right to decompile is authorized by law and within the limits set by the law, or where the user has obtained written authorization from the service provider to do so. The foregoing does not apply to the use of open source software that is under open source license used by the product.

Limited Warranty

Before changes
IoTrust warrants to end users (purchasers) that its products, excluding content and/or software supplied with or on the product, will be free from material defects in manufacture, will confirm to IoTrust’s published product specifications and be fit for normal use during the applicable warranty period commencing on the date of purchase. The applicable warranty period shall be ONE YEAR from the date of purchase.
To make a warranty claim, please contact IoTrust at contact@iotrust.kr within the warranty period and provide the receipt (showing purchasing price, purchasing date, place of purchase, name of the reseller, and the product name, type, and number). You may return the product by following the guidelines listed. For further information, see www.dcentwallet.com  
IoTrust may have an option to repair the product or provide you with an equivalent product; and, if unable to repair or replace the product, will refund the purchase price. Neither IoTrust nor any parent company, officer, director, member, shareholders agent, employee or joint venture of IoTrust shall be liable for any direct, indirect, consequential, incidental or special damages whatsoever,
including without limitation, business interruption, extra expense, loss of profits, loss of property (for purpose of this warranty, the term “property” shall specifically include any Bitcoin or any other form of crypto-currency/property stored or maintained on the product), loss of use property, delay or damages consequential upon delay, and/or loss of use of property, or for damage caused by improper use (including use in an incompatible device and use not in accordance with the instructions) or by improper installation, unprofessional repair, modification or accident, whether resulting from negligence, breach of contract, failure of essential purpose or otherwise, and even if the possibility of such is or was foreseeable by end users (purchasers), IoTrust or any other person or entity.
To the extent permitted by applicable law, this warranty does not apply to:
  • Damage or loss of product caused by acts of nature including, but not limited to, floods, storms, fires, and earthquakes
  • Damage caused by the operator’s error or non-compliance with the instructions specified in the manuals provided or posted at website
  • Damage resulting from accident, abuse, misuse, neglect, improper handling or improper installation
  • Damage or loss of product caused by undue physical or electrical stress, including, but not limited to, moisture, corrosive environments, high voltage surges, extreme temperatures, shipping or abnormal working conditions
  • Damage or loss of data caused by improper usage and behavior which is not recommended and/or permitted in the product documentation
  • Normal wear and tear
  • Alterations by persons other than IoTrust, associated partners or authorized service facilities
  • Counterfeit products
  • Products on which the original software has been replaced or modified by persons other than IoTrust, associated partners or authorized service facilities
  • Damage or loss of data due to interoperability with current and/or future versions of the operating system, software and/or hardware
  • Failure of the product caused by usage of the products not supplied by IoTrust.
For purpose of this agreement, the foregoing types of excluded damage shall include any cost arising out of a product recall. This constitutes IoTrust’s entire liability, which will never exceed the price you have paid for it, plus the necessary costs you have spent for the warranty claim.
IoTrust disclaims all express and implied warranties to the fullest extent permitted by law. If IoTrust cannot disclaim implied warranties under the applicable law, then to the extent possible, such implied warranties are limited to the duration of the express warranty. The warranty duration on any replaced product will be that portion of the warranty period remaining on your original product.
After changes
The service provider guarantees that, apart from the content and software provided with the product, there are no significant manufacturing defects. The service provider assures that the product, as per the published product specifications, is suitable for normal use during the warranty period. The warranty period commences from the date of purchase and lasts for one year from the date of purchase.
To make a warranty claim, please contact the service provider at contact@iotrust.kr within the warranty period and provide the receipt (showing purchasing price, purchasing date, place of purchase, name of the reseller, and the product name, type, and number). The user may return the product by following the guidelines listed. For further information, please refer to D’CENT Website.
The service provider reserves the discretion to repair the product or provide an equivalent product. If it is not possible to repair or replace the product, a refund of the purchase price will be issued. The service provider, its parent company, officers, directors, employees, shareholders, agents, or joint venture companies shall not be held responsible for any direct, indirect, consequential, incidental, or special damages to assets (including but not limited to business interruption, additional costs, and loss) in any way. (Assets refer to Bitcoin or other forms of cryptocurrencies stored or maintained on the product).
Furthermore, they will not be liable for loss of assets, usage delays, damages resulting from inappropriate use (including use on incompatible devices and non-compliance with instructions), or damage resulting from improper installation, non-professional repair, modification, or accidents. This liability extends to negligence, breach of contract, essential purpose failure, or any other reason, even if the user could have predicted or anticipated such possibilities.
To the extent permitted by applicable law, this warranty does not apply to:
  • Damage or loss of product caused by acts of nature including, but not limited to, floods, storms, fires, and earthquakes
  • Damage caused by the operator’s error or non-compliance with the instructions specified in the manuals provided or posted at website
  • Damage resulting from accident, abuse, misuse, neglect, improper handling or improper installation
  • Damage or loss of product caused by undue physical or electrical stress, including, but not limited to, moisture, corrosive environments, high voltage surges, extreme temperatures, shipping or abnormal working conditions
  • Damage or loss of data caused by improper usage and behavior which is not recommended and/or permitted in the product documentation
  • Normal wear and tear
  • Alterations by persons other than the service provider, associated partners or authorized service facilities
  • Counterfeit products
  • Products on which the original software has been replaced or modified by persons other than the service provider, associated partners or authorized service facilities
  • Damage or loss of data due to interoperability with current and/or future versions of the operating system, software and/or hardware
  • Failure of the product caused by usage of the products not supplied by the service provider.
For purpose of this agreement, the foregoing types of excluded damage shall include any cost arising out of a product recall. This constitutes the service provider’s entire liability, which will never exceed the price you have paid for it, plus the necessary costs you have spent for the warranty claim.
The service provider disclaims all express and implied warranties to the fullest extent permitted by law. If the service provider cannot disclaim implied warranties under the applicable law, then to the extent possible, such implied warranties are limited to the duration of the express warranty. The warranty duration on any replaced product will be that portion of the warranty period remaining on your original product.

Refund & Product Exchange Policy

Before changes
Our policy is to inspect all returned products when they arrive at our processing facilities.
Refund
In order to obtain refund, end users (purchasers) must initiate a product return request to contact@iotrust.kr, within 14 days upon the delivery of the product. For a refund to be fulfilled, the product(s) must be returned unused and sealed in the original package with all original materials provided in their complete condition including the receipt that shows the purchasing date and price as well as seller’s name.
In case end users (purchasers) receive any points and/or discount coupons during the purchasing process, given points and/or coupons shall be returned to IoTrust and/or issuer. Upon internal inspection is completed, IoTrust will issue a full refund minus the shipping charges, tariff, local tax, payment processing fee and transaction charge (i.e. Payment Gateway charge, GAS fee of transaction when payment was made by cryptocurrency).
Also, end users (purchasers) are entitled to receive a full refund in case of canceling the order before ordered item is confirmed to be shipped. However, any charges would occurred from order cancellation (i.e. bank transfer charge, GAS fee in cryptocurrency transfer) will be minus from total refund amount. And if product is opened and/or unsealed, or security tag is removed or broken, end users (purchasers) cannot receive refund.
Product Exchange (Replacement)
If the delivered product is damaged or defective at the time of its receipt, end users (purchasers) may return it in order to get a replacement of the product. In case of product exchange (replacement), the limited warranty period shall not be changed from original product purchasing date. End users (purchasers) also need to submit the receipt that shows the purchasing date and price, seller’s name, and product serial number, and the shipping charge will be borne by the sender (end users/purchasers). 
Lastly, IoTrust and our subsidiaries, affiliates, officers, employees, agents, partners, and licensors shall not be liable to you for any data loss or damage, and end users (purchasers) shall be responsible for all data including private keys and cryptocurrencies etc. on the product.
After changes
Our policy is to inspect all returned products when they arrive at our processing facilities.
Refund
In order to obtain refund, the user must initiate a product return request to contact@iotrust.kr, within 14 days upon the delivery of the product. For a refund to be fulfilled, the product(s) must be returned unused and sealed in the original package with all original materials provided in their complete condition including the receipt that shows the purchasing date and price as well as seller’s name.
 In case the user receive any points and/or discount coupons during the purchasing process, given points and/or coupons shall be returned to the service provider and/or issuer. Upon internal inspection is completed, The service provider will issue a full refund minus the shipping charges, tariff, local tax, payment processing fee and transaction charge (i.e. Payment Gateway charge, GAS fee of transaction when payment was made by cryptocurrency).
Also, the user is entitled to receive a full refund in case of canceling the order before ordered item is confirmed to be shipped. However, any charges would occurred from order cancellation (i.e. bank transfer charge, GAS fee in cryptocurrency transfer) will be minus from total refund amount. And if product is opened and/or unsealed, or security tag is removed or broken, the user cannot receive refund.
Product Exchange (Replacement)
If the delivered product is damaged or defective at the time of its receipt, the user may return it in order to get a replacement of the product. In case of product exchange (replacement), the limited warranty period shall not be changed from original product purchasing date. The user also need to submit the receipt that shows the purchasing date and price, seller’s name, and product serial number, and the shipping charge will be borne by the sender (the user).
Lastly, the service provider and our subsidiaries, affiliates, officers, employees, agents, partners, and licensors shall not be liable to the user for any data loss or damage, and the user shall be responsible for all data including private keys and cryptocurrencies etc. on the product.

Member’s Responsibility for His/Her Account → D'CENT Portal Site Membership Registration

Before changes
A member shall be responsible for all disadvantages and/or damages caused by inappropriate administration and/or negligence of handling information related to his/her account, such as the ID and password, and fraudulent use by a third party etc. However, if disadvantages and/or damages caused by IoTrust (Company), Company shall bear the responsibility.
In case a member recognizes that information related to his/her account is stolen or used by a third party, he/she shall immediately take measures such as changing the password and inform Company for further instructions.
After changes
D'CENT Wallet is a non-custodial wallet that allows the user to directly manage their assets. Even if the user registers as a member on the D'CENT Portal Site (hereinafter referred to as the "D'CENT Portal Site") within the D'CENT website https://portal.dcentwallet.com , it does not mean that the service provider stores any of the user’s personal information related to assets, including wallet password, 24 recovery words, private key, passphrase, transaction history, PIN, or any other information required to protect the user’s assets.
The "D'CENT Portal Site" is a website that allows users to link their D'CENT wallet with email to verify their personal wallet in compliance with the travel rule regulations of domestic cryptocurrency exchanges. This feature may vary depending on the exchange's external wallet linking policy, and regarding external wallet linking, users should prioritize checking the exchange's policy to ensure proper management of their assets.
Users can apply for membership by filling out the registration form as specified by the "D'CENT Portal Site." Users who do not meet the following criteria will be registered as members when applying for "D'CENT Portal Site" membership.
  • Applicants who have previously lost their membership status.
  • Cases where there is false, missing, or erroneous information in the registration details.
  • If it is determined that registering as a member significantly hinders the "D'CENT Portal Site" from a technical standpoint, the timing of the membership agreement's establishment will be considered the moment when "D'CENT Portal Site" approval reaches the member.mber.

Withdrawal of Members’ Accounts and Disqualification of Membership

Before changes
A member may withdraw his/her account at any time, and “D’CENT Online Mall” or “D’CENT App” shall immediately suspend, terminate, discontinue, and limit such account.
Company shall not store any information (including IDs, passwords and other information) related to members’ accounts at the premises, and such information shall be deleted permanently when a member withdraws his/her account. Company may terminate, discontinue, suspend and/or limit of a member’s account if the member;
  • Registers false information
  • Disseminates any program and/or virus that causes malfunction and destruction of IT systems and/or equipment
  • Violates e-Commerce rules and regulations including interfering with other members’ use of “D’CENT Online Mall” or “D’CENT App” and/or stealing other member’s information, etc.
  • Performs any actions through and/or at “D’CENT Online Mall” or “D’CENT App” in violation of its terms and conditions as well as any public order and standards of decency
  • Once member’s account is limited and/or suspended,, Company may terminate the account permanently if end users (purchases) repeat the same or similar cases more than two times or are not taking corrective actions within 30 days (from the date of notice from Company)
  • Once a member account is disqualified, Company may terminate the account accordingly. But Company shall notice its decision to end users (purchasers) before it terminates the account, and end users (purchasers) shall be given a chance to explain and/or clarify.
After changes
A member may withdraw his/her account at any time, and “D’CENT Portal Site” shall immediately suspend, terminate, discontinue, and limit such account.
The service provider shall not store any information (including IDs, passwords and other information) related to members’ accounts at the premises, and such information shall be deleted permanently when a member withdraws his/her account. The service provider may terminate, discontinue, suspend and/or limit of a member’s account if the member;
  • Registers false information
  • Disseminates any program and/or virus that causes malfunction and destruction of IT systems and/or equipment
  • Violates e-Commerce rules and regulations including interfering with other members’ use of “D’CENT Services” and/or stealing other member’s information, etc.
  • Performs any actions through and/or at “D’CENT Services” in violation of its terms and conditions as well as any public order and standards of decency
  • After the service provider suspends a member's qualification, the member's qualification may be revoked if the same actions are repeated two or more times or if the reasons are not corrected within 30 days.
  • When the service provider revokes a member's qualification, the member's registration will be deleted. In this case, the service provider will notify the member and provide at least 30 days for an opportunity to present their case before the member's registration is deleted.

Notice to Members → Notice to the Users

Before changes
The primary communication channel with registered members shall be e-mail address that was registered during the signing-up process.
In case any information needs to be disseminated and/or any announcement needs to be made to the public including unspecified users, Company shall post such information on D’CENT web-site ( https://dcentwallet.com ) or Notice at D’CENT App for more than one week (at the minimum). And Company shall make individual notices about matters that could have an impact and/or effect on a member’s own transactions.
After changes
The primary communication channel with service users is through the buyer's email information during the product purchase process. In the case of notifications to an unspecified group of users, the service provider may choose to post the notification on the "D'CENT website," D'CENT app, or D'CENT's official SNS channels (https://linktr.ee/DCENTwallet) for a period of more than one week instead of individual notifications.
However, for matters that significantly impact user transactions, individual notifications will be made when personal information such as email and contact details is available.

Iotrust’s Liability → Service provider’s Warranty and Disclaimer

Before changes
To the fullest extent permitted by law, IoTrust shall not be liable for any punitive, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages which may be related to the loss of any profits, goodwill, use, data and/or other intangible losses.
In the event of damage to the user due to the following reasons, the service provider shall not be responsible for the damage if it proves that the necessary administrator has take then necessary precautions to prevent the user’s damage.
  • In case of unavoidable circumstances such as war, disaster, natural disaster, or equivalent national emergency.
  • In case of the government agency complies with administrative dispositions and orders, etc, in fact or in law.
  • In case of service failure of telecommunication service providers including infrastructure service providers according to the Telecommunications Business Act.
  • In case the service fails due to a defect in the outsourcing system that the service provider can not manage or a reason attributable to the user.
  • In case of server failure due to instantaneous increase in website and App access.
  • In the event of a failure or error in the network (e.g., Bitcoin network) and API service (e.g., blockchain service) of each virtual asset within the service.
"Necessary administrator attention” in above refers to the following cases.
1. Appointment and management of information protection officer
2. Education about information security
3. Computer room (a place where computer equipment, communication and security equipment that are necessary for cryptocurrency transactions, which is the essential business of a service provider or where important information is stored), facilities in the building where the computer room is located, information protection system (information in information processing system) hardware used in the information technology sector, including equipment and programs to protect information, etc.) and information processing systems (virtual asset transfer services), and software and related equipment.
4. Encryption key management (Private key for signing necessary to prove the right for ownership of cryptocurrencies)
5. Establishment of information security incident response plan
6. Inspection of information protection periodic measures and security incident response measures
7. Matters stipulated to be observed by cryptocurrencies handlers in other information protection-related laws
After changes
The service provider will use reasonable technical and care to allow users to access the service in accordance with the current terms of use. However, the service provider does not guarantee that access and functionality will not be interrupted or that there will be no delays, failures, errors, omissions, damage, or loss of transmitted information. The service is provided "as is," without any kind of warranty, whether explicit or implied, and is provided without any implied warranties of merchantability, reliability, or fitness for a particular purpose.
To the extent permitted by law, the service provider is not liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to property damage, data, and other intangible asset loss, arising from the following reasons:
(1) Loss due to the use or inability to use the service.
(2) Loss due to changes to the service or the temporary interruption or termination of the service.
(3) Loss due to user transmissions or unauthorized access to data or alteration of data.
(4) Loss due to deletion, damage, or storage and/or transmission failure of user transmissions or data, within or through the service.
(5) Other damages related to any issues with the service, including but not limited to the following circumstances:
  • Acts of God, war, natural disasters, or other uncontrollable situations.
  • Compliance with administrative measures and orders, whether factual or legal, by government agencies.
  • Service failures by telecommunications service providers, including facilities-based telecommunications business entity under the Telecommunications Business Act.
  • Service disruptions caused by defects in outsourced systems beyond the control of the service provider, or due to user-side causes.
  • Server disruptions due to sudden increases in website and app access, and other factors.
  • Network issues (e.g., Bitcoin network) of individual cryptocurrencies within the service and errors in API services (e.g., blockchain services).

Liability of End Users (Purchasers) → User Responsibility

Before changes
You are solely responsible for the way you use, store, and back-up your information and data relating to your cryptocurrencies in connection with the products. 
You are solely responsible for maintaining the confidentiality of your personal data in general (usernames, recovery words, PIN codes, and bio-data) any means to secure your personal access to your accounts while using the products or services as well as restriction on access to your computer and other equipment, and to the extent permitted by applicable law, you agree to be responsible for all activities that have been conducted from your account. You must take necessary steps to ensure that your personal data remains confidential and secured.
When sending and receiving cryptocurrencies using the D’CENT App, users must accurately check and input the asset type and address of the cryptocurrencies. In the event of an error in remittance, the service provider shall not be liable for any damages, recovery support, etc. unless the service provider is intentionally or negligent. However, if the company has a reasonable judgment that the recovery support is technically and economically possible for the wrong remittance, the service provider may support the recovery of the wrong remittance case and recovery fee may be charged.
After changes
The responsibility for using, storing, and backing up information and data related to cryptocurrency assets lies entirely with the user. The user is solely responsible for maintaining the confidentiality of their personal information (password, recovery words, PIN code, and biometric data, among other confidential information for asset protection).
The user agrees to protect their personal access to their accounts while using the products and services, and this applies to their computers, phones, and other devices. To the extent permitted by law, the user agrees to be responsible for all activities performed on their accounts. The user must take the necessary steps to ensure that own personal information is kept confidential.
As the service provider operates a non-custodial service and does not store or have access to the user's cryptocurrency or private keys. The service provider cannot access or store passwords, recovery words, PIN codes, biometric data, or any other credentials associated with the user's service usage. The service provider cannot provide assistance in recovering user credentials. Therefore, it is the user's sole responsibility to remember, store, and secure their credentials in a safe place that is not easily accessible to others. If a third party gains knowledge of any of the user's recovery words, PIN, biometric data, or password, they may gain control over the private key associated with the D'CENT wallet and potentially steal cryptocurrency assets. In such cases, the user and the service provider may not be able to recover the stolen cryptocurrency assets.
When using the D'CENT app to send and receive cryptocurrency, the user must accurately verify the type of cryptocurrency and the address. In the event of an erroneous transfer, the service provider is not liable for any damages or recovery support unless the service provider, at its reasonable discretion, determines that recovery support for the erroneous transfer is technically and economically feasible. In such cases, the service provider will inform the requesting user in advance and may charge a reasonable recovery cost.
The End.